My husband, Cyril, has a membership site where he delivers a new hypnosis seance monthly. I had installed Profits Theme on it, but we had some problems with it when some of the clients joined. I had to manually add them to the right product for some reason. Well, it was quickly taken care of in an update of the script.
Then, while we were packing and moving to Israel, all of a sudden all of his subscribers were unsubscribed. Either the script did it, or it happened during an update. I have no idea. Support says that this was a known bug and that it has been taken care of. So far so good.
Video Further Down…
I asked my readers, and they said they thought it would be good, if I added some video to this blog. Well! You asked for it, so here it comes. I'm sorry about my hair and my accent 😉 And the arm you will see beside me belongs to my husband. We're always sitting next to each other with each our computer.
The two carpets lying in the background are not carpets. One is a cat (Siamese) named Frostie, and the other is a dog (Eurasier) named Tikva.
Bye Bye Profits Theme
But I wanted our subscribers to start off where they left, and I couldn't do that tecknically inside Profits Theme. I asked support, but was just told to do what I'd already done, and which did't work.
What is there to do when something doesn't work, and you lose money, because you haven't got a new system to replace it?
Hello To Thesis Theme and DAP
This is my experience with the products so far – how difficult/easy they were to set up – support quality etc.
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I'd wanted the Thesis Theme for a long time, but didn't have the money to fork out. At this point, I decided to do the investment, and I'm really happy that I did. I've always admired that theme. It's so clean and simple to look at, and yet you can customize it as much as you like.
It is very easy to install. You upload the files; change the name of a folder; change the settings of two other files; and that's it.
As for Digital Access Pass, I already knew this membership script. I'd tried it back in 2008, but had a few minor problems with it, and since I didn't really need a membership script back then, I let it go.
This time, I decided to purchase it and install it on my husband's membership site. I bought the unlimited version, so I can make other membership sites with it.
The installation is very easy. It took me a day to get his site running, but that was because I watched all the instruction videos to learn about the features of this magnificent membership script.
If you think of making a membership site,
I highly recommend Digital Access Pass. Oh, I almost forgot, but I mention it in the video… I had some problems with a PayPal button that wouldn't work. I messed around with it for an hour or so, and then created a ticket. UPDATE: I don't recommend Digital Access Pass. Absolutely not! If you want a good, stable membership plugin, where you get excellent and polite service as well, take a look at either WP Sales Automator or WP eMember.
As always, I found the solution immediately after, and closed the ticket again. The next day, I received an email from their support. They wanted to know if I'd solved the problem, since they'd noticed that I had created a ticket.
I had another problem later on, but it turned out that it had nothing to do with DAP, but was some instructions left by the old theme.
IMPORTANT UPDATE – What You Should Know About Digital Access Pass (DAP)
Recently, I bought Digital Access Pass, and for the first month, it worked smoothly.
Then, when our clients paid for the second month, some of them weren't updated in the script, so they didn't have access to the product they paid for.
I contacted the DAP support with an Urgent ticket last Saturday. The problem still isn't solved. They want me to erase my test client, transfer money to my second PayPal account, do a test trial etc. – again – because I already did all that to test that the script worked, before we send out information about the site to our clients.
I told them to do the testing themselves (after all, I paid $300 for a script that's supposed to work), but since then – no further replies.
Since then, two further clients have paid for their second month – the first client wasn't updated in the system; the second was.
They only have a 30 day money back guarantee, which wasn't enough in my case to see that there were problems with the script.
That's it! Please let me know in the comments if you want me to stop making videos.